Q: Are these products new or refurbished?

100% new. Every product is new-old-stock: unused, unopened in its original manufacturer's box. These are not refurbished, not repaired, and not previously owned.

Q: Why are these products sold through an outlet?

These are end-of-portfolio models — devices that Newland AIDC EMEA has replaced with newer generations. Rather than discontinuing them entirely, Newland and JNC Service BV offer them here at significantly reduced prices.

Q: Do these products come with a warranty?

Yes. Every product carries a full one-year manufacturer warranty, provided directly by Newland AIDC EMEA. Warranty starts from your purchase date.

Q: The datasheet shows a longer warranty period. Why?

Original datasheets reflect the warranty that applied when the product was first launched — typically 2 or 3 years. Outlet products carry a separate, specific warranty from purchase, as stated on the Properties tab of each product page. The datasheet is included for technical reference only.

Q: Why would I choose an older Android version?

If your business runs an enterprise application on Android 9 or 10, upgrading to a newer device often breaks compatibility — triggering expensive re-development and staff retraining. These products let you expand or replace your existing fleet without changing your software environment or workflows.

Q: Are these products still available through distributors or dealers?

No. These models are no longer part of the active Newland AIDC EMEA portfolio and cannot be ordered through regular channels. This outlet is the only official source.